Effective Date: September 19, 2026
These Terms of Service govern your full use of the e-commerce website www.ryanfitnessequipment.com, which is owned, operated and managed by RYAN FITNESS EQUIPMENT LIMITED. Our official registered physical address is 24/25 South Mall, Cork, Ireland, our official contact phone number for all service related inquiries is +353 21 425 1530, and you can reach our support team at any time via our dedicated service email [email protected]. As a fitness gear brand founded in 2022, we are a team of passionate fitness lovers dedicated to curating carefully selected portable, durable and affordable small workout tools for all everyday trainees, including yoga blocks, skipping ropes, massage balls, resistance bands and a wide range of compact fitness accessories. We believe fitness should be simple, accessible and fun for everyone, whether you are a beginner taking your first workout step or a long-term regular trainee building consistent training habits.
By accessing, browsing, creating a user account, placing an order, or interacting with any features and services on www.ryanfitnessequipment.com, you fully acknowledge and agree to be bound by every clause outlined in these Terms of Service. These terms form a legally binding agreement between you and RYAN FITNESS EQUIPMENT LIMITED, covering all rights, obligations and rules related to your use of our platform and the purchase of our fitness products. If you do not agree with any part of these terms, please do not access or continue to use our website services.
1. Account Registration and User Obligations
When you choose to create a registered user account on our website to access exclusive member features, save your preferred delivery addresses, view your full order history and enjoy member-only discounts, you confirm that you are at least 16 years of age, or have obtained full legal consent from your parent or legal guardian to use our services. You agree to provide accurate, complete, up-to-date personal information during the entire registration process, and you are responsible for promptly updating your account details if any of your contact information or personal details change in the future.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your account password, and all activities that occur under your user account are recognized as your authorized operations. If you discover any unauthorized use of your account, or any other security breach related to your account status, you must notify our customer support team immediately. RYAN FITNESS EQUIPMENT LIMITED will not be liable for any loss or damage caused by your failure to protect your account security properly, and we reserve the right to permanently suspend or terminate any user account that submits false information, or has abnormal operation activities that violate these terms.
2. Product Information, Pricing and Order Processing
All fitness products displayed on www.ryanfitnessequipment.com, including the full line of yoga blocks, skipping ropes, massage balls, resistance bands and related training accessories, come with detailed product descriptions, usage guidance, real high-resolution product photos and clearly marked retail prices. We make every reasonable effort to ensure all information on our product pages is 100% accurate, but minor differences in product color, texture or size that are caused by normal browser display differences are not classified as product quality issues.
All product prices displayed on our website are denominated in Euro (EUR), and the prices include the local value-added tax applicable within the Republic of Ireland, unless otherwise clearly stated on the corresponding product page. We reserve the right to adjust product pricing, launch limited-time promotional discount activities or correct accidental pricing errors at any time without prior notice to users. If the system displays an obviously wrong abnormally low price for a product due to technical failure, system bug or human input error before we confirm your order, we have the right to notify you that the order cannot be processed under the wrong price, and we will give you the option to reconfirm the order at the correct valid price or cancel the order for a full refund.
After you submit an order on our website and complete the payment, you will receive an automated order confirmation email sent to your registered email address. This automated confirmation email only confirms that we have successfully received your order information, and it does not represent the official acceptance of your purchase contract. Our official acceptance of your order is completed only when our warehouse team arranges the dispatch of your ordered fitness items, and sends out the formal shipping confirmation email with your tracking information. We strictly follow the order processing timelines outlined in our official Shipping Policy, and we will notify you immediately if any ordered product is out of stock temporarily after your payment is confirmed.
3. Payment Terms and Transaction Security
We support multiple secure payment methods on www.ryanfitnessequipment.com, including mainstream credit cards, debit cards, officially certified third-party digital payment platforms that meet the EU payment regulatory requirements. All payment related processes are processed through our fully PCI DSS compliant third-party payment service providers. We do not store your complete bank card number, CVV code or any sensitive full financial details on our own website servers, to fully protect your payment information security.
You confirm that you are legally authorized to use the selected payment method when completing an order transaction, and all transaction information you submit during the payment process is true and valid. If there is any payment dispute, unauthorized transaction report or payment refund request from your payment institution, we reserve the right to verify your order identity, ask you to provide necessary identity verification materials, and suspend the corresponding order processing or account related functions during the verification process. You are not allowed to use any forged, stolen or illegally obtained payment methods to complete transactions on our platform, and any behavior that violates this rule will result in immediate permanent termination of your account, and we reserve the right to report the relevant illegal activities to local law enforcement authorities.
4. Shipping, Delivery and Related Rights
All shipping and delivery arrangements for your ordered products are implemented strictly in accordance with our publicly published Shipping Policy, which is accessible on the footer section of www.ryanfitnessequipment.com. We are committed to delivering your purchased fitness items to the delivery address you provided at checkout within the estimated delivery timeline outlined in the policy, but we will not be held responsible for delivery delays that are caused by force majeure events, including extreme natural weather disasters, local logistics provider operational interruptions, sudden public health incidents, customs clearance delays or any other circumstances that are beyond our reasonable control.
Once the logistics provider confirms that the package has been successfully delivered to the designated address with valid signature or official delivery proof, the ownership of the fitness products you purchased will be fully transferred to you. If your tracking information shows the parcel is marked as delivered but you have not received the goods, please contact our support team within 7 calendar days, and we will work closely with the logistics provider to launch a full investigation and provide you with a reasonable solution that complies with our policy.
We strictly abide by the EU Consumer Rights Directive that grants eligible consumers the 14-calendar-day withdrawal right for online distance purchase transactions. You can cancel your order or submit a return application within 14 days starting from the date you sign for the parcel, according to the rules clearly defined in our official Refund and Returns Policy. We explicitly reaffirm that any unilateral “only refund” request that does not return the purchased fitness products to us is not permitted, except for the extremely limited legally compliant scenarios clearly stated in our Refund and Returns Policy. All return and refund processes must be carried out in strict accordance with the published policy terms, and we will never process any no-return only-refund application that does not meet our policy requirements.
5. User Conduct and Prohibited Activities
When you use the services on www.ryanfitnessequipment.com, you agree that you will not perform any of the following prohibited activities:
- Copy, modify, distribute, commercially resell or conduct any unauthorized commercial use of any content on our website, including our product photos, text descriptions, brand logos, website interface design, and all other intellectual property assets belonging to RYAN FITNESS EQUIPMENT LIMITED, without obtaining our explicit written prior consent.
- Upload, spread or transmit any malicious computer virus, network worm, harmful program code that may damage our website system, interfere with the normal operation of our platform, or illegally steal our system data or other users’ personal information.
- Submit false orders, maliciously cancel a large number of normal orders, repeatedly submit fraudulent “only refund” requests, falsify product defect evidence to defraud us of free products or improper economic benefits, or carry out any other activities that disrupt our normal order operation system.
- Use our website platform to publish, spread or transmit any illegal, harmful, discriminatory, threatening, defamatory, pornographic or other inappropriate information that violates public order and good customs, or infringes the legitimate rights and interests of any third party.
- Conduct unauthorized automated data crawling, web scraping, or use any third-party tools to collect large amounts of website data, product information, user information without our written permission, which may cause excessive burden or damage to our website server operation.
Once we confirm that your behavior violates the above prohibited terms, we have the right to immediately restrict your access to the website, temporarily suspend or permanently terminate your registered user account, and in serious cases, we will reserve the right to pursue your corresponding legal responsibility and economic compensation for all losses caused by your improper behavior.
6. Intellectual Property Rights Protection
All content published on www.ryanfitnessequipment.com, including but not limited to all text content, product images, interface design, brand trademarks, service marks, graphic logos, video training materials, website program codes and all related original works, are exclusive intellectual property assets owned by RYAN FITNESS EQUIPMENT LIMITED, which are protected by Irish copyright law, EU intellectual property regulations and international copyright treaty provisions.
You are only granted a limited, non-exclusive, non-transferable personal right to access and browse our website content for normal personal shopping use. You may not reproduce, copy, distribute, modify, publicly display, or use any of our intellectual property content for any commercial public purpose without our explicit prior written authorization. Any user who violates our intellectual property rights will be required to bear all corresponding legal liabilities, and we will take all necessary legal measures to safeguard our legitimate intellectual property rights.
7. Third-Party Links and Third-Party Services
Our website may display hyperlinks to external third-party websites, including social media sharing links, professional fitness tutorial content platforms, the official websites of our authorized payment providers, and related partner platforms for the fitness industry. These external third-party websites are operated by independent third parties, and RYAN FITNESS EQUIPMENT LIMITED has no control over the content, privacy protection policies, or service quality of these third-party platforms. We do not assume any responsibility or liability for any losses or damages caused by your access to these external third-party websites and use of their services. We strongly recommend that you carefully read the terms of service and privacy policy of every external third-party website you visit after leaving our platform, before submitting any personal information or conducting any related transactions.
8. Disclaimer of Warranties
Our website services and all fitness products sold on the platform are provided on a “as is” and “as available” basis to the maximum extent permitted by applicable law. RYAN FITNESS EQUIPMENT LIMITED does not make any explicit or implicit warranties, including but not limited to the implied warranties of merchantability, fitness for specific usage scenarios, and non-infringement of third-party rights, except for the mandatory warranty provisions that cannot be excluded by applicable consumer protection laws.
We do not guarantee that the operation of our website will be completely uninterrupted, 100% error-free, or that the website server will be completely free of viruses or other harmful components. In the event of system maintenance, version update or unexpected server failure, our website service may be temporarily suspended, and we will try our best to notify users in advance and restore the normal service operation as soon as possible. Our fitness products are designed for general daily fitness training use, and we do not guarantee that our products are fully suitable for all specific professional training scenarios or medical rehabilitation use, unless we clearly mark relevant functional certifications on the corresponding product page. You should always follow scientific training guidance when using our fitness tools to avoid accidental sports injuries.
9. Limitation of Liability
Under no circumstances shall RYAN FITNESS EQUIPMENT LIMITED, our directors, employees, operation partners be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of economic income, loss of business opportunities, data loss, reputation damage, arising from your use of our website services or purchased products, regardless of whether we have been notified of the possibility of such damages in advance, to the maximum extent permitted by applicable law. The total maximum aggregate liability of RYAN FITNESS EQUIPMENT LIMITED to you for any type of claim arising from your use of our services shall not exceed the total order amount you actually paid to us for the corresponding transaction that triggers the liability claim.
This limitation of liability clause does not apply to any situation where the damages are caused by our intentional gross negligence, fraudulent behavior, or personal injury accidents that are directly caused by our confirmed defective products, which cannot be excluded by applicable mandatory laws.
10. Modification of Terms and Policy Updates
We reserve the right to modify, adjust and update these Terms of Service at any time according to the changes of our business operation needs, new industry regulatory requirements, or service function upgrades. When we make material changes to these terms, we will post the latest revised version on this corresponding page of our website, update the effective date at the top of the document, and we will also notify all registered users via prominent website homepage announcement and official notification email. Your continued use of our website services and placement of new orders after the effective date of the revised terms will be regarded as your full acceptance and recognition of all content in the updated Terms of Service. We recommend that you check this page periodically to stay informed of the latest service rules.
11. Governing Law and Dispute Resolution
These Terms of Service are governed and interpreted in accordance with the laws of Ireland, without regard to its conflict of law rules. Any dispute, controversy or claim arising out of or related to these Terms of Service, your use of our website, or product purchase transactions shall first be resolved through friendly consultation between you and our official customer support team. If the dispute cannot be resolved through friendly negotiation within 30 working days, either party can submit the dispute to the local competent court with jurisdiction located in Cork, Ireland for judicial resolution.
If you have any questions, comments or inquiries about any content in these Terms of Service, you can contact our official service team at any time via our contact email [email protected], call our service hotline +353 21 425 1530, or send written correspondence to our registered physical address at 24/25 South Mall, Cork, Ireland. We will respond to your legitimate inquiry within 3 working days as soon as we receive your message.