Privacy Policy

Effective Date: September 19, 2026

Welcome to the privacy policy of RYAN FITNESS EQUIPMENT LIMITED, the operator of the website www.ryanfitnessequipment.com. At RYAN FITNESS, we are a team of passionate fitness lovers dedicated to curating high-quality, affordable, portable and durable small workout tools for everyday trainees, including resistance bands, massage balls, yoga blocks, skipping ropes and a wide range of compact fitness accessories. We firmly believe that fitness should be simple, accessible and fun for everyone, whether you are a beginner taking your first workout step or a long-term regular trainee. This Privacy Policy is designed to clearly explain how we collect, use, store, protect and manage your personal information when you visit our website, browse our fitness product offerings, create an account, place an order, contact our support team or interact with our services in any way. We take the protection of your personal privacy extremely seriously, and we have formulated this policy in full compliance with applicable data protection regulations to ensure that your personal data is handled in a transparent, fair and secure manner. We encourage you to read this full Privacy Policy carefully to understand our practices regarding your personal information, as accessing and using our website services indicates that you agree to the terms outlined in this document.


1. INFORMATION WE COLLECT FROM YOU

We only collect necessary information that helps us deliver a better, smoother shopping and fitness gear experience for you. The categories of information we gather include the following types:

1.1 Personal Identification and Contact Information

When you create a user account on our website, complete a purchase order, subscribe to our product update newsletter, reach out to our customer support team, or submit any form through our contact page, we may collect personal details that you voluntarily provide to us. This information includes your full name, billing and delivery address, valid email address, contact phone number, and any other details you choose to share with us when communicating about our fitness products or your order. This information is fundamental for us to process your transactions, ship your ordered mini fitness tools to the correct location, confirm your order status, and follow up with you if there are any delivery issues or product related inquiries.

1.2 Transaction and Payment Information

When you complete a purchase on www.ryanfitnessequipment.com, we collect transaction details associated with your order, including the specific fitness items you select (such as yoga blocks, skipping ropes, massage balls, or resistance bands), order value, purchase history, delivery preferences, and order notes you leave for our team. For payment processing, we do not store your full credit card, debit card, or financial account details on our own servers. We work with fully PCI DSS compliant third-party payment service providers to handle all payment processing securely, and we only receive confirmation of successful payment transaction status to verify and fulfill your order.

1.3 Technical and Usage Data

When you browse our website, our servers automatically collect standard technical information from your device and browser, including your Internet Protocol (IP) address, browser type and version, device operating system, time zone setting, unique device identifiers, pages you visit on our site, search queries you enter related to our fitness products, the time and date of your visit, referral sources that led you to our website, and other data about how you interact with our product pages, cart function and checkout process. This technical data helps us troubleshoot website performance issues, optimize our site navigation, show you the most relevant small workout tools that match your browsing habits, and ensure our website operates stably across different devices.

1.4 Cookie and Tracking Technologies Data

We use cookies, web beacons, and other similar tracking technologies on www.ryanfitnessequipment.com to collect information about your browsing behavior. Cookies are small text files stored on your device that help us remember your preferences, keep your shopping cart intact between visits, recognize you when you return to our site, and analyze which sections of our website are most popular among our fitness community. We use both necessary functional cookies that are required for the website to operate properly, and optional analytical cookies that help us improve our service experience. You can adjust your browser settings to refuse cookies at any time, but please note that disabling certain functional cookies may affect the normal operation of your shopping cart and some website features.


2. HOW WE USE YOUR COLLECTED INFORMATION

We only use your personal information for legitimate, clear purposes that are directly related to providing you with high-quality fitness gear and services, and we will never process your data in a way that is incompatible with the purposes stated in this policy. The main usage scenarios include:

  • To process, confirm, fulfill and ship your placed orders for small fitness tools, including handling delivery arrangements, updating you with order tracking information, and resolving any post-delivery issues such as product return, exchange or refund requests according to our store policies.
  • To create and manage your registered user account on our website, allowing you to view your order history, save your preferred delivery addresses, track your current shopping cart, and access exclusive member offers for our fitness products.
  • To respond to your inquiries, feedback and support requests that you submit through our Contact Us page, our official contact email [email protected] or our contact phone number +353 21 425 1530, helping you solve any questions about our product features, usage guidance, order status or after-sales services.
  • To send you necessary service related notifications, such as system maintenance alerts, product recall notices, policy update announcements, and important updates about changes to our website functions that may affect your shopping experience.
  • With your explicit consent, to send you marketing emails and newsletters that share our new arrival mini fitness tools, best-selling workout gear recommendations, exclusive discount offers, fitness training tips, and event information that may interest you. You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link at the bottom of each marketing email, or sending us an email to request to opt out.
  • To analyze website usage trends, optimize our product display, improve our website interface and user experience, develop new fitness product offerings that meet the needs of our trainee community, and conduct internal research to enhance the overall service quality of RYAN FITNESS.
  • To detect, prevent and address fraudulent transactions, unauthorized access to our system, and other illegal or malicious activities that may threaten the security of our website, our users and our business operations, protecting both your interests and the legitimate rights of RYAN FITNESS.

3. INFORMATION SHARING AND DISCLOSURE

We will never sell, rent or trade your personal identifiable information to unrelated third parties for commercial marketing purposes without your explicit consent. We only share your information under the following limited, secure circumstances:

  • Trusted Service Providers‌: We may share necessary information with our carefully selected third-party service partners who perform essential functions on our behalf, such as payment processing providers, logistics and delivery companies that ship your ordered fitness tools, cloud hosting service providers that maintain our website servers, email delivery platforms that help us send service notifications, and IT maintenance teams that support our website operation. All of these service providers are bound by strict data protection agreements that require them to protect your personal information at the same security level we maintain, and they are prohibited from using your personal data for any purposes outside the services they are contracted to provide for us.
  • Legal Compliance and Safety Protection‌: We may disclose your personal information when we are required to do so by applicable law, court order, government regulatory request or legal process. We may also disclose your information to enforce our website terms of service, protect the rights, property and safety of RYAN FITNESS, our website users, the public, or to respond to legal claims submitted to our organization.
  • Business Transfer Scenarios‌: In the event that RYAN FITNESS EQUIPMENT LIMITED undergoes a merger, acquisition, asset sale, or partial or full business transfer, your personal information may be transferred as part of the business assets. We will notify all registered users via prominent notice on our website before any such transfer of personal information takes place, to inform you of any changes to how your personal data will be handled.

4. DATA SECURITY MEASURES

We implement industry standard, comprehensive technical and organizational security measures to protect your personal information from unauthorized access, accidental loss, alteration, destruction or disclosure. All sensitive personal data transmitted between your browser and our website is encrypted using SSL/TLS technology, ensuring that your information is safely transmitted over the internet. Our internal servers that store your personal data are hosted in secure, access-restricted data centers with multi-layer firewalls, regular security updates and 24/7 system monitoring. Our internal team members are only granted access to your personal information on a need-to-know basis, and all staff are required to follow strict data protection confidentiality training and policies to safeguard your privacy. While we work tirelessly to protect your personal information, no internet transmission or electronic storage system can be guaranteed to be 100% absolutely secure, so we will notify you and relevant regulatory authorities immediately in the unlikely event of a personal data breach that poses a high risk to your rights and interests, in full compliance with applicable legal requirements.


5. YOUR DATA PROTECTION RIGHTS

Under applicable data protection laws, you hold a series of clear rights over your personal information that we collect and process. You can exercise these rights at any time by contacting us through our official contact channels:

  • Right of Access‌: You can request to receive a copy of all the personal information we hold about you, to confirm how your data is being processed on our platform.
  • Right to Rectification‌: If you find that any of your personal information stored on our system is inaccurate, incomplete or outdated, you can contact us at any time to request correction and update your details, such as modifying your delivery address or contact email.
  • Right to Erasure‌: You can request us to delete all your personal information stored on our system, under circumstances such as when your personal data is no longer necessary for the original purposes we collected it for, or when you withdraw your previous consent to data processing. We will process your erasure request as soon as possible, subject to the legal requirements that we are obligated to retain certain transaction and financial data for tax, accounting and legal compliance purposes.
  • Right to Restriction of Processing‌: You have the right to request us to temporarily restrict the processing of your personal information, for example when you are verifying the accuracy of your data, or when you object to our usage of your personal data and we are conducting the relevant verification process.
  • Right to Data Portability‌: You can request us to provide your personal information that you have submitted to us, in a structured, machine-readable commonly used format, so that you can transfer this data to another service provider if you wish.
  • Right to Object‌: You can object to our processing of your personal information for direct marketing purposes, or for purposes based on our legitimate business interests, at any time without providing any specific reason.
  • Right to Withdraw Consent‌: If you have previously given your consent for us to process your personal information for specific purposes, you have the full right to withdraw your consent at any time, which will not affect the lawfulness of the processing activities we have already carried out before your consent was withdrawn.

To exercise any of these rights, you can send your request to us via email at [email protected], or send a written request to our physical address at 24/25 South Mall, Cork, Ireland, or call our contact phone number +353 21 425 1530. We will respond to your legitimate request within 30 calendar days as required by law, and we will not charge any unreasonable fee for processing your data rights request unless your request is repetitive, excessive or clearly unfounded.


6. DATA RETENTION PERIOD

We will not retain your personal information for longer than it is necessary to fulfill the specific purposes for which we originally collected the data. For different categories of information, we follow clear retention rules: we keep your account information for the entire duration that you maintain an active user account on our website. After you close your account, we will retain necessary transaction order information, payment records, and billing documents for the legally required retention period under applicable tax, commercial and accounting regulations, which is usually 7 years according to local Irish regulatory requirements. For marketing communication related records, we will retain your contact information until you choose to unsubscribe from our marketing list and request us to delete your relevant data. For anonymous website usage analytical data, we will retain it for no longer than 24 months before we aggregate or anonymize it further so that it can no longer be linked back to any specific individual user.


7. MINORS’ PRIVACY PROTECTION

Our website www.ryanfitnessequipment.com is a general e-commerce platform focused on selling small fitness tools, and our services are not directed at children under the age of 16. We do not intentionally collect any personal identifiable information from minors under 16 years old. If you are a parent or legal guardian of a child under 16, and you discover that your child has provided us with personal information without your consent, please contact us immediately through our official contact channels. Once we confirm that we have inadvertently collected personal data from a minor under 16, we will take immediate steps to delete that information completely from our servers as soon as possible.


8. THIRD-PARTY LINKS

Our website may contain hyperlinks to external third-party websites, such as social media sharing links, partner fitness tutorial content platforms, or links to our authorized payment partner websites. Please note that these external third-party websites have their own independent privacy policies that are completely separate from our policy. RYAN FITNESS EQUIPMENT LIMITED has no control over and assumes no responsibility for the privacy protection practices, content or policies of these third-party websites. We encourage you to read the privacy policy of every external website you visit after leaving our platform, before you submit any personal information to those sites.


9. INTERNATIONAL DATA TRANSFERS

As a company registered and operating in Ireland, with its physical location at 24/25 South Mall, Cork, Ireland, some of our appointed third-party service providers may be located in countries and regions outside of the European Economic Area (EEA). In cases where we need to transfer your personal data to these countries outside the EEA, we will ensure that the data transfer is carried out in full compliance with applicable data protection regulations, by implementing appropriate safeguards such as signing standard contractual clauses approved by the European Commission, working with service providers that hold certified privacy shield frameworks, or confirming that the destination country has adequate data protection laws that ensure the same level of protection for your personal information as required under Irish and EU data protection legislation.


10. UPDATES TO THIS PRIVACY POLICY

We may occasionally update and revise this Privacy Policy to reflect changes in our business operations, new legal regulatory requirements, or improvements to our service functions on www.ryanfitnessequipment.com. When we make material changes to this policy, we will post the updated version on this page of our website, revise the “Effective Date” at the top of the document to show the latest revision date, and we may also send a prominent notification to all our registered user emails, or place a clear notice on our website homepage to remind you of the upcoming policy updates. Your continued use of our website and purchase of our fitness products after the effective date of the revised Privacy Policy will be regarded as your acceptance of the updated terms in the new policy. We recommend that you check this page periodically to stay informed about the latest information on our privacy protection practices.


11. CONTACT INFORMATION

If you have any questions, concerns, comments, or complaints about this Privacy Policy, our data processing practices, or if you wish to exercise any of your data protection rights as outlined above, you can reach out to us at any time through the following official contact methods:

  • Company Name‌: RYAN FITNESS EQUIPMENT LIMITED
  • Official Website‌: www.ryanfitnessequipment.com
  • Contact Email‌: [email protected]
  • Physical Contact Address‌: 24/25 South Mall, Cork, Ireland
  • Contact Phone Number‌: +353 21 425 1530